Computer Support
Computer Support
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Departmental
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Introduction
Welcome to the Duke University Department of Mathematics computing pages. These pages are intended to provide an introduction to computing within the department for new users as well as a detailed reference and log for experienced users. Please note that if you have any questions or suggestions, that you mail req@math.duke.edu.
Requesting an Account
You may request a mathematics account by applying online with our Secure Online Account Application.
*** NEWS ***
We recently completed an upgrade of all systems from Fedora Core 6 to Fedora 8. This has its share of changes and problems. For a running list of issues and some fixes, be sure to check out our Fedora 8 Page.Resources Available
We have worked hard to develop a modern and efficient infrastructure to support the computing needs within the Mathematics department. The majority of the machines in use in the department run a form of the Unix operating system called Fedora Core Linux. A PowerPC G4 MacOSX based system and a Windows XP system are also available for public use in the computing lab across from the lounge.
- Information about the computing hardware, printing and scanning resources, and public clusters can be found on the Facilities Page.
- If you would like help with Unix, please check out our Documentation Page before sending your question to req@math.duke.edu. We try to put the most frequently asked question here.
- Information about the software available on our systems can be found on our Software Page.
- We also have been developing an advanced Multimedia Classroom that has the capability to record, archive, and transmit Audio/Video streams of lectures and seminars over the Internet/Internet 2 opening the door to many distance-learning opportunities. In addition, the room is well equipped to provide teachers with the resources needed to teach advanced applied mathematics courses as well as present other courses in a more insightful manner.
- Please read our Computing Policy Page to learn what is and is not appropriate usage of departmental resources and what services are provided.
Reporting a Problem or Making a Request
We have a WWW based interface for reporting problems. This interface allows user to track their problem request, and view the queue of problems being worked on by the SysAdmins. You can report a problem now using the WWW Interface or by sending email to req@math.duke.edu.